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Delivering Medication Therapy Management Services

Date Location
May 6, 2017 Tampa General Hospital -Tampa, Florida Register now!
July 22, 2017 University of Florida – Lake Nona Campus – Lake Nona, Florida Register now!
October 21, 2017 Cape Coral Hospital – Cape Coral, Fl Register now!

Enrollment is limited to 30 participants for each seminar. Register soon to reserve your place.

Intended Audience

ACPE Universal Activity Number

American Pharmacists Association
and the American Society of Consultant Pharmacists

CE Hours


Dates Available
LIVE – varies

Activity Type



Delivering Medication Therapy Management Services certificate training program is an active learning seminar in which participants practice a variety of communication techniques to elicit a patient’s medication experience and identify medication-related problems, using cases based on the real-life experiences of MTM providers. Participants will gain experience interviewing patients, identifying and prioritizing medication-related problems, developing and implementing interventions, and documenting activities. In addition, participants will have the opportunity to explore various business models and billing strategies and discuss plans for implementation. Additional pre-seminar self-study modules, case studies, hands-on patient interviews, and assessment practice sessions, pharmacists will obtain the clinical knowledge and skills needed to establish medication therapy management services.


Goals of the Program

  • Advance public health and patient care through improved medication use.
  • Provide training to enhance pharmacists’ ability to effectively provide MTM services.
  • Motivate increases numbers of pharmacists to establish MTM services.
  • Communicate benchmark practices for providing MTM services.


Learning Objectives

  • Conduct a thorough medication therapy review (MTR)
  • When interviewing a patient, employ effective communication skills to overcome communication barriers
  • Complete a personal medication record (PMR)
  • Develop a medication-related action plan (MAP)
  • Document medication therapy management (MTM) services in a manner that allows for evaluating patient progress, billing, and tracking clinical and financial outcomes
  • Create a plan for patient follow-up
  • Assess patient-specific data and issues, and interpret these findings to identify medication-related problems
  • Develop a patient problem list and a list of the patient’s medication-related problems
  • Establish goals of therapy for each medical condition and medication-related problem identified
  • Make recommendations for resolving situations in which a patient’s medications are potentially inappropriate
  • Discuss the elements of an effective medication therapy recommendation to another health care practitioner
  • Describe the medication use concerns and adverse drug events that are more common in elderly patients
  • Account for pharmacokinetic and pharmacodynamic changes when reviewing an elderly person’s medication regimen
  • List important considerations when determining the operations of an MTM service
  • Identify potential payers for MTM services
  • Explain how to bill for MTM services using CPT codes
  • Describe strategies for marketing MTM services
  • Describe emerging opportunities for delivering MTM services



To earn a Continuing Pharmacy Education (CPE) Credit and/or a Certificate of Achievement, participants must meet all the following requirements:

1. Read the self-study modules in their entirety and successfully complete the self-study assessment. Successful completion of the self-study component will result in 10.0 contact hours of continuing pharmacy education credits (1.0 CEU).

2. Attend a live training seminar offering and complete the online evaluation. Successful completion of evaluation will result in 8.0 contact hours of continuing pharmacy education credit (0.80 CEU)

3.  Complete Online Affirmation Statement of Post Seminar Exercise.

Successful completion of online affirmation will result in 3.0 contact hours of continuing pharmacy education credit (0.30 CEU).



Must complete and pass self-study module, attend the entire live session and submit an online evaluation. The University of Florida College of Pharmacy will report CPE credit to CPE Monitor and CEBroker when applicable. If you would like a paper statement of credit, you may print it from your NABP e-profile.



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ACPE LogoThe American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.